Shipping, Returns & Exchanges
Shipping
Where do you ship to?
We currently only ship to addresses within the continental United States.
Do you ship outside the United States?
We are currently working to provide international shipping worldwide. At the moment we only ship to the UK, Australia and Canada.
What does shipping cost?
Just add the items to your cart and select your country from the list to get a shipping price.
How long does shipping take? What shipping methods do you use?
All orders are shipped via USPS or DHL. Please allow 2-5 business days for orders to be processed after your purchase is complete.
Domestic Shipping (within the USA)
- Standard Shipping (USPS First Class and Priority): 5-10 business days
- Express Shipping (USPS Express Mail): 2-3 business days.
Can I track my order?
Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24hrs for the link to activate. Once the packages leaves the US, the tracking links may not update but the package is still on its way.
Returns & Exchanges
What is your return policy?
We want you to be 100% satisfied with your purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.
*Final Stock and Warehouse Sale items are not eligible for returns. If you need to exchange for a different size, we will do our best to accommodate if we have other sizes in stock.
To return or exchange an item please follow the steps below:
- Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
- Mail your return to:
Snovmbr
Attn: Returns/Exchanges
Lancaster, Ca 93535 - Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.